Safe Drugs Via Canadian Pharmacy Online Partners - FAQ


FAQ – Low Cost Drugs via Global and Canadian Pharmacy Online Partners

Question icon If you have any questions not listed below please call 1-866-779-7587 .

Yes. We require a prescription from a licensed physician for purchase of prescription drugs. Please note: Canada Prescriptions Plus can not accept computerized slips, empty bottles or labels.

Unfortunately, we cannot transfer prescriptions to our Canadian pharmacy. We must receive a faxed or mailed copy of the original signed prescription.

Yes., The maximum you may purchase, at one time, is a 3 month supply of each of your medications, provided that you have a valid prescription for that supply of medication. If your physician writes a prescription for more than a 3 month supply, we can refill your prescription as you require.

Our dispensing fees are included in our prices.

Shipping charges are $9.95 U.S., per package (not per drug) for prescription items. Two or more people, living in the same household and ordering at the same time only pay a single shipping charge.

No tax is applied to orders. Prescription medicines are tax-exempt.

We accept Personal Checks, money orders, E-checks, International money orders, and bank certified cheques. All prices quoted on are in US Dollars. does not keep your credit card information on file, your information will be deleted from our system after every transaction.

No. We are located in Canada and because of this we cannot accept any foreign insurance. We will provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept our receipts.

All prices are listed in U.S.$, the price you see is the price you pay.

Most orders are delivered to your door within 2 to 4 weeks. To ensure prompt delivery, please:

ensure that you have filled out all forms accurately
fax or mail your original signed prescription promptly
submit your credit card information

Delays may be caused by failure to properly complete these requirements. Delays may also occur if :

the doctor and/or pharmacist requires additional information from you or your physician
you have an international (outside the USA) order, in which case the shipping time may be longer than normal
there is a discrepancy between your written prescription and what you have ordered

Because we work in conjunction with licensed pharmacies to protect the safety of you and other parties involved, once a prescription and non-prescription products have been dispensed it cannot be returned for any reason. Under the pharmaceutical law prescription drugs are not returnable. All sales are final. So before ordering (completing your order) please consult with your physician regarding your medications.

By law we cannot ship any narcotic or controlled substance across the border.

Almost all medications available in the USA are available in Canada.

Most drugs are less expensive in Canada.

Canadian pharmacies are known for offering some of the highest standards for quality and safety around the world. Governmental and pharmaceutical councils monitor the industry and ensure that strict guidelines are followed before medications can be released into the market.

These are trade or brand names registered by the manufacturer. In different countries manufacturers will often use different trade names. The medications have the same active ingredients, but may look different and have a different trade name. (For example Prilosec (U.S.) and Losec (Canada), or Augmentin (U.S.) and Clavulin (Canada).

Prescription medication, or the packaging it comes in, can have a different appearance in Canada than it does in the United States. Pills may be a different shape or colour than you may be used to receiving but the medication has the same active ingredient. Our licensed pharmacists ensure that each and every prescription is filled with accuracy.

No, we do not ship internationally.

All health related issues should be addressed to our Pharmacy Helpline at 1-855-218-5085. Our team will get back to you promptly.

If the reactions are severe, please contact your local emergency service provider. Our Pharmacy Helpline would be happy to assist you with any medication-related issues at our toll-free number 1-855-218-5085.

Our customer care specialists team works seven days a week and are here to help you. Please call them during our stated business hours.

The medications will be delivered by mail and will take approximately 10 to 18 business days.

In addition to dispensing from a Canadian dispensing pharmacy, we also dispense your medications from international fulfillment centres that are approved by the regulatory bodies from their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, New Zealand, Australia, Turkey, United Kingdom, India and the United States.

You don’t need to be reminded how expensive prescription drugs are. However, there is an alternative that can help you reduce your drug costs significantly-generic drugs. Generic drugs are safe, effective and save consumers an estimated $8 to $10 billion dollars a year at retail pharmacies!

Generic drugs are “bioequivalent” of a brand-name drug in dosage form, safety, strength, quality, how it is taken, performance and intended use.

It is recommended to use one formulation of a brand or generic drug consistently to achieve the best results. This is particularly true for cardiovascular drugs, antimicrobials, proton-pump inhibitors, levothyroxine (ie. Synthroid), & antiepileptic drugs (ie. Topamax, Lamictal).

Absolutely. Both brand-name and generic drug facilities meet the same standards of good manufacturing practices. In fact, an estimated 50% of generic drug production actually comes from brand-name companies. These companies frequently make copies of their own or other brand-name drugs, but sell them as generics.

Essentially, yes. 98% of people who take generic drugs experience positive results.

US trademark laws do not allow a generic drug to look exactly like the brand-name drug. However, while colors, flavors and other inactive ingredients may be different, the drug must duplicate the active ingredient.

New brand-name drugs are developed under a patent, giving the company the sole right to sell the drug during the patent period. During this time, a drug company charges more for a brand-name drug to recover the costs of developing the drug, which also includes research, marketing and promotion. When the patent expires, other manufacturers can begin to produce and sell generic versions of the brand-name drug.

Because these manufacturers don’t have the same research and development costs, they can afford to sell their product at substantial discounts. Also, with more products in the market, there is more competition, which keeps the prices down.

No. Currently only half the drugs on the market are available in generic form. The other half are protected under patents, allowing only one company to produce them.

Talk to your doctor or pharmacist. Ask for prescriptions for generic drugs whenever possible.

Exceptional Customer Service

Whatever questions or concerns you have about the International and Canadian drug pricing or how to buy prescription drugs through Canada Prescriptions Plus, you can call our customer care helpline i.e. +1-866-779-7587 or email us at [email protected]. That’s a service your neighborhood drugstore can’t match!

Top Quality and Safety

We provide access to pharmaceuticals and maintenance medications (but not controlled substances) in 90-day quantities to U.S. residents. We are an active member of the Canadian International Pharmacy Association. We know quality and safety is your first concern – that’s why all medications purchansed through our site are shipped from licensed pharmacies that follow stringent regulatory guidelines similar to the American system.

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